The Rise of the Human Free Dining Experience: A New Era for Restaurants? The recent opening of Bullgogi in Manchester's Piccadilly Plaza has sparked a heated debate about the future of hospitality.
This massive Korean barbecue restaurant, owned by Jae Cho and his Maguro Group, boasts 165 covers and an impressive array of traditional tabletop grills – but one notable absence: human servers with notepads.
At first glance, Bullgogi's interactive multiscreen setup seems like a clever solution to the staffing crisis plaguing the industry.